Accessibility Statement

Last Updated: September 2025

At Lynx Mortgage Bank LLC, we value digital inclusion. Our goal is to provide an accessible, user-friendly experience for all visitors to lynxmortgageny.com, including individuals using assistive technologies such as screen readers, magnifiers, voice dictation, or keyboard navigation.

A. Commitment to Accessibility


To help ensure accessibility, we partner with AudioEye, a third-party provider of web accessibility testing and monitoring. AudioEye:

  • Monitors and tests our website on an ongoing basis.

  • Provides automated testing results through the AudioEye platform.

  • Offers expert reviews, remediation, and user testing with individuals with disabilities.

  • Issues Source Feedback Reports (SFRs) for any items requiring our direct remediation.

Through this partnership, we continually refine and improve the accessibility of our website.

B. AudioEye Trusted Certification

AudioEye Trusted


The Trusted by AudioEye badge reflects our commitment to accessibility and digital inclusion. AudioEye’s certification process includes:

  • Automated and expert testing

  • Remediation of identified issues

  • User testing by individuals with disabilities

Our website is being improved in alignment with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. These guidelines, developed by the World Wide Web Consortium (W3C), are internationally recognized standards for digital accessibility.

AudioEye tests across:

  • The most recent and two prior versions of major desktop browsers with more than 5% market share

  • Commonly used assistive technologies (JAWS, NVDA, VoiceOver, magnification tools, voice dictation, and keyboard-only navigation)

C. Accessibility Standards

We follow WCAG 2.2 guidelines to improve usability and accessibility for all visitors. WCAG standards consist of three levels: A, AA, and AAA. Lynx Mortgage Bank LLC references Level AA as our accessibility benchmark.

More information:

D. AudioEye Accessibility Help Desk

To further support accessibility, we provide the AudioEye Accessibility Help Desk, a free tool available to all website visitors.

Features include:

  • Reporting accessibility or usability issues

  • Personalization tools to adjust visual display

  • Easy navigation of page elements and content hierarchy

If the Help Desk is not enabled by default, visitors can activate it by selecting the “Activate Help Desk” button. Once enabled, the Accessibility icon will appear on every page of our website for quick access.

E. Third-Party Websites

Our website may include links to third-party platforms such as Facebook, Google Maps, X (formerly Twitter), LinkedIn, Instagram, and YouTube. While we strive to ensure accessibility on our own site, we cannot control or remediate accessibility barriers on external platforms.

For more details, see the accessibility policies of these providers:

F. Feedback


We welcome feedback on your digital experience with Lynx Mortgage Bank LLC. If you encounter an accessibility barrier or have suggestions for improvement, please contact us:

Lynx Mortgage Bank LLC
143 Post Avenue

Westbury, NY 11590

Phone: +1 (516) 334-0200

Email: info@lynxmortgageny.com


You may also use the AudioEye Help Desk at any time to report issues or customize your browsing experience.